Client Stories
Client Story: Mining - Productivity
Problem
The General Manager of an open cut coalmine had the highest productivity excavators within the company group. Still he knew there were 10% productivity improvement targets in the pipeline and he didn’t know how he would meet them.
Results
Onirik engaged in a pilot project to duplicate his top operator’s results. Productivity of the excavator operators in the test group increased by 19% while those for the control group remained at previous levels. The project had paid for itself within 1 month (before it was complete) and became a self‐funding exercise.
Client Story: Retail - Revenue
Problem
The Chief Executive Officer (CEO) and Founder of a luxury retail brand had issues with margin, conversion ratio, customer and employee engagement and he was opening a new location that needed a fast start.
Results
Onirik helped him and his staff motivation and engagement skyrocketed and turnover dropped. Customer letters of commendation started to flow. Sales conversion tripled in his worst performing location from 22% to over 65%. His new location ramped up to a conversion ratio equal to that of his best within three months. The project yielded an ROI of more than 525%.
Client Story: Utility - Communication
Problem
The Managing Director (MD) in one of our clients in the utility sector said his organisation was under performing against industry profit benchmarks. He attributed this to ineffective one-way communication and meetings. He said his management spent 80% of their time attending formal and informal meetings and that more than
Results
Meetings reduced in duration by 45% and number by 30% so on average, managers liberated more than 20% of their week. The GM got his team to use the liberated time to address several performance improvement initiatives. Within four months profits increased by 2% and within nine months by 8%. The payback was less than three months and the ROI was over 400%.
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