Client Story: Cracking the Code of Change
Change, in business, remains a challenge and few organisations manage the process and achieve the outcomes they want. Most (i.e. about 70% of) change projects fail. And the change struggles exert a heavy human and financial toll on organisations.
To improve the likelihood for success managers need to better understand the nature and process of organisational change. First, they need a structured change management process. Second, they need an understanding of the predictable emotional response to change and the counterintuitive ways to address human behaviour. Addressing these two issues may take extra effort but the return on investment, reflected in significantly increased project success rates and financial returns, is compelling. This paper presents the practical actions that you can take to improve the likelihood of change succeeding in your organisation.